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A Brief That Actually Works

Cliftoncreative.agency

Most creative briefs are either too vague or too rigid.

You know this one: A too-vague brief gives you a paragraph of aspirational language & calls it strategy.

the too-rigid brief gives you a 14-point form & mistakes completeness for clarity.

Both of them produce bad work because they are giving the writer something other than what they need: A wishlist or a tasklist. What the writer needs is neither.

The Actual job of a brief

A brief exists to transfer understanding. That’s the whole purpose. It’s not a contract, not a spec sheet, not proof you did your homework.

It’s a document that moves the model of the project from inside your head to inside the writer’s head. Accurately enough they can make the right call on the 100 small decisions that will actually determine if the work is good.

When you think about it that way, the failure mode of most briefs becomes obvious. They tell the writer what to produce, not what to understand.

A brief that says “write a 1,200-word blog post on content marketing for SMBs, targeting the keyword ‘content marketing strategy,’ in a friendly, authoritative tone” is not a brief: It’s a job description wearing a brief’s clothes. Writing the real version is strategy work, whether or not anyone’s job title says so.

The writer who executes it might produce exactly what you asked for, and still miss the point entirely.

The 4 things a brief Actually Needs to answer

After reviewing (and writing to) approximately one million briefs, across a wide range of clients and content types, I’ve identified 4 questions a brief must answer — not as sections, but as a coherent argument.

1. What is the reader’s situation right now?
Not demographic, actual situation. They found this piece because they searched for something specific, or someone sent it to them, or they were browsing.

What are they trying to figure out? What problem has brought them here?

2. What do we want them to believe by the end that they don’t at the start?
This is the most important q & it’s the one most often left out. Every piece of content is an argument. The reader is meant to leave changed, and you induce that change through persuasive thought.

So: What’s the argument?

If you can’t state it in one sentence, the brief isn’t done. You have not created a brief. You have created something generic, that despite your writer’s best efforts will eventually just add to the sum total of generic content on the internet.

3. What’s the one thing we want them to do next?
Not “explore our services” or “learn more,” don’t be silly. One specific action they can and should take immediately. They won’t be able to stop themselves from:

This question sharpens everything, because everything should be pointing at it.

4. What do we know that the reader probably doesn’t?
Whether it comes from industrial or internal data, or from customer conversations we’ve already had, or from just institutional or category knowledge — This is what makes the piece worth reading.

It’s the proprietary insight. Without it, you’re writing something that could have been written by anyone & about anything. With it, you’re writing something that only you could have produced.

It’s also part of the social contract. This person is giving you their time by reading this content. You are giving them back something for their time, which is the content — but is also the value-add.

Also: Here’s What to leave out

Most briefs are too long because they include things that belong in a different document.

Putting any or all of this in the brief dilutes the 4 things that actually matter.

A good brief is 1 page. 2 if the subject is genuinely complex.

If it’s longer than 2 pages, something is wrong — either you’re trying to answer questions that belong elsewhere, or more likely, you don’t quite know what you’re trying to accomplish yet.

brief as diagnostic

Here’s the corollary that makes this useful as a practice:

If you can’t answer question 2 — what do we want the reader to believe by the end? — you don’t have a content strategy. You have a publishing schedule. Before the brief, the five questions that should be answered before a brief is written — reader, obstacle, core argument, format, and success definition — are worth working through first.

The brief forces the question. And the question is always the most useful thing in the room — which is also why a well-written brief is one of the most effective tools for getting organizational buy-in and for enabling the kind of editorial feedback that actually improves the work.

Before the brief goes to the writer, score it against the eight elements that determine whether it will produce good work — or produce the wrong thing, well-executed.

If every brief feels like starting from scratch, the problem is upstream. Here’s what we fix first.


This post is part of the Clifton Creative guide to fractional editorial leadership.

Jacob Clifton is the principal of Clifton Creative, an editorial strategy consultancy based in Austin, Texas. He spent more than a decade as a flagship staff writer at Television Without Pity and has written for Tor.com, Vulture, BuzzFeed News, and the Austin Chronicle.
For inquiries: jacob@cliftoncreative.agency · Book a discovery call